Welcome to Apex Clinic. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Information We Collect
We may collect the following information:
Full Name
Contact Number
Email Address
Appointment Details
Information submitted through contact or appointment forms
Website usage data through cookies and analytics tools
We collect only the information necessary to provide our healthcare services and improve your experience.
How We Use Your Information
Your information may be used to:
Schedule and manage appointments
Respond to your enquiries
Provide updates regarding appointments and services
Improve our website and patient experience
Maintain medical and administrative records
Comply with applicable legal and regulatory requirements
Confidentiality of Medical Information
We understand the sensitive nature of mental healthcare. All patient information and consultation details are handled with strict confidentiality. We do not sell, rent, or disclose your personal information to third parties except when required by law or with your consent.
Cookies
Our website may use cookies to improve functionality, remember user preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices or content of those external websites.
Data Security
We implement appropriate technical and administrative safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.
Children's Privacy
Appointments for children or adolescents should be booked by a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate consent.
Changes to this Policy
Apex Clinic reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with the revised effective date.